Raylene Mumford
A little about me

Meet
Raylene.

Chilliwack has been part of every chapter of my life. The people I have met, the work I have done and the family I have raised here have all shaped the way I see our community, and why I believe it is worth showing up for.

Lifelong Chilliwack resident

Where it all started.

Raylene Mumford childhood home

Chilliwack has always been home.

I grew up in Sardis, spending my childhood outside and around the rivers, mountains and places that make Chilliwack feel like Chilliwack. Some of my favourite memories are from my grandmother's diner in Cultus Lake, where I would ride my bike to help out. I loved the cooking, but even more, I loved the people. You meet people around a table. You hear their stories, learn about their lives and build connections in ways that stay with you.

I volunteered as a candy striper at Chilliwack General Hospital when I was young, and those early experiences stayed with me. I have always understood what it feels like to be someone who may not know exactly how to voice a concern or ask for help. Over time, that became important to me: making space for people to be heard, especially when speaking up does not come easily.

I have raised my kids here too, and watching them grow up in Chilliwack has given me another perspective on a city that has changed so much since I was young. I want them to have the freedom to discover what they love, pursue their ambitions and feel that there is a future for them here.

A life spent learning, working and showing up.

Early career

Starting out and finding my way.

My first jobs were very much about working hard and figuring things out as I went. I waitressed at Younie's, a beloved Chilliwack classic, and I was proud to work and save enough to support myself and my daughter as a single mom at the time. Those years taught me a lot about independence, responsibility and what it means to simply keep showing up.

My career later took me into addictions work at Chilliwack General Hospital through Fraser Health, followed by health leadership within a First Nations community. Over the years, my work expanded into trauma-informed mental health, recovery support, advocacy, program development, school advocacy, foster care, treatment-centre licensing, complex provincially funded budgets and emergency response work with the Red Cross.

Every role was different, but together they taught me how to listen to people, work through complicated situations, manage responsibility and look beyond the immediate problem to understand what is actually happening.

Continuing education

There is always more to learn.

Education has never felt like something that ends at a certain age for me. I went to art school for photography, which is still something I love, and I have always valued the creativity and curiosity that comes with continuing to learn.

I am currently completing my Master of Arts in Counselling Psychology. I was grateful to receive the Soroptimist International Live Your Dream Award, which helped me continue my education, and I later became a Soroptimist member myself. Continuing to learn has reminded me again and again that there is always another perspective to consider and another story worth hearing.

The Free Store

Creating The Free Store from the ground up.

More than nine years ago, I created The Free Store Chilliwack because I saw a need in our community and wanted to find a practical way to respond. What began as a food hamper program grew into something much bigger as I listened to the people coming through our doors and learned that food was only one part of what families needed.

Today, I am the founder and director of The Free Store, and I continue to volunteer seven days a week. We now support thousands of local families, including working families and people going through difficult circumstances, with food, clothing, school supplies, lunches and other practical necessities. Just as important to me is making sure people feel welcome when they walk through our doors, without feeling judged for needing help.

Youth have become a particularly important part of our work. Through girls' and boys' groups, youth programs, school support, volunteer opportunities, sports equipment and free First Aid and FoodSafe courses, we create opportunities for kids and teens to build confidence, learn practical skills, connect with others and see that they have something to contribute. We also work with local schools and teachers, including through school supply programs and events such as 123 Read To Me, helping put books and learning opportunities into the hands of children. It has taught me that opportunities only matter if people can actually access them, and that a connected community has to make room for people at different ages and stages of life.

We support seniors with meals, nutritional needs, clothing and other practical supports, and we create community opportunities where families can participate without cost being a barrier. One of the projects I am especially proud of is our prom pop-up, where Chilliwack graduates can access formalwear, suits, accessories, alterations and makeup in a free and welcoming environment. It has reinforced my belief that accessibility is about more than having a service available; people need to be able to reach it, afford it and feel comfortable using it. That includes thinking about transportation and how people without reliable access to a vehicle can participate in the life of their own community.

I have also helped lead The Free Store's response when our community has faced emergencies. When fires or other disasters affect local families, the need is rarely just one thing. People may need food, clothing, financial support or somewhere to turn, often all at once. Our response has taught me how important it is for a community to be able to come together quickly, work across organizations and make sure people are not left to navigate difficult circumstances on their own. That same sense of connection is something I want to carry into my work on Council. Chilliwack is growing, and I believe growth should not mean losing the relationships and sense of community that make people feel at home here.

We also created a seed program to help people learn to grow some of their own food, building practical skills and encouraging greater self-sufficiency. We work closely with local farmers to keep our waste under 3%. Food that cannot be distributed is redirected wherever possible, including to local farmers for animal feed, while other food and supplies are passed along for canning, gardening or composting. Finding ways to make the most of what we have and reduce what ends up as waste is an important part of minimizing our environmental impact.

Rescuing and fostering dogs has also found its way into our community work through our pet poverty programs, helping people care for their animals during times when money is tight.

The Free Store has grown because people in Chilliwack keep showing up. Volunteers, donors, local businesses, community organizations and the families we serve have all helped shape what it has become. I have learned how to build programs from an idea, manage the practical realities behind them, respond when circumstances change and keep looking for ways to make them better.

Building sustainably

Learning how to make good ideas last.

Alongside The Free Store, I have owned several small businesses and have learned what it means to keep something running when there are real bills, real people and real responsibilities behind it. The Thrift, our nonprofit thrift store, is part of that work. One hundred percent of its proceeds go back into The Free Store and the families we serve, while operating it has given me firsthand experience with the realities local businesses face.

Building these organizations has taught me about budgets, staffing, planning, partnerships, accountability and sustainability. A good idea matters, but so does figuring out how to make it work year after year. That practical side of community work has become a big part of how I approach any problem.

Along the way

A few moments I have been fortunate to share.

I have been fortunate to receive recognition for work that has been important to me, including the Betty Urquhart Community Service Award, the Paul Harris Fellow Award from Rotary and the Soroptimist International Live Your Dream Award. The Free Store has also received recognition for its community impact and inclusive work.

I appreciate those moments because they remind me how many people are part of the work. The Free Store could never be what it is because of one person. It exists because people contribute what they can, whether that is their time, their skills, a donation, an idea or simply a willingness to help someone else.

Listen. Understand. Then move forward.

Life has taught me that people are usually carrying more than you can see. It has taught me to listen before trying to fix something, to ask questions before making assumptions and to stay curious when a situation is complicated.

It has also taught me to care deeply about the work I take on. I am someone who gets invested. When I believe something matters, I want to keep working at it, find a better way and see it through. I do not give up easily when something is important to me.

I do not need to have the loudest voice in the room. I want to understand what is being said, make sure people are heard and then help figure out what comes next. Sometimes that means asking harder questions, sometimes it means changing course and sometimes it simply means staying with a problem until there is a better way forward.

I want to see people feel like they have a place in the future of their city.

Some of the most meaningful conversations I have are with youth. Through The Free Store and the girls' groups we have created, I get to see girls and teens figure out who they are, discover what they are capable of and realize that their ideas matter. I want them to grow up knowing that their voice has value and that they have a place in shaping the community around them.

I see the same thing with my own kids. As they have gotten older, we have had more conversations about their future and about why so many young people feel disconnected from politics. Sometimes it feels like decisions are being made somewhere far away by people who do not understand their lives.

But local government is not far away. It affects the neighbourhoods we live in, the infrastructure we depend on, the businesses we visit, the places we gather and the opportunities that are available to the next generation.

I have also had the privilege of hearing from people every week at The Free Store. People tell us about what is happening in their lives. They talk about what is working, what is difficult and what they wish could be different. Some people are very comfortable speaking up. Others are not. But their experiences matter just as much.

I tell the girls in our groups that their voices matter and that they should not be afraid to use them. I believe I have to be willing to do the same. Running for Council is my way of stepping forward, using my own voice and showing them that caring about your community can mean being willing to take part in shaping it.

I decided to run because I believe Chilliwack deserves leadership that pays attention to the whole picture. We are growing, and growth brings opportunities, but it also brings responsibility. We need to think about infrastructure, community safety, local businesses, the environment, municipal spending and the people who already call Chilliwack home, while also thinking seriously about the people who will call it home in the future.

I am not interested in pretending that every issue has a simple answer. I know from my work that sometimes the right decision takes listening, research, difficult conversations and a willingness to change course when something is not working.

What I can promise is that I will care about the decisions I am part of. I will listen before I speak, ask questions when I do not understand something and consider how decisions affect the people who have to live with them.

Chilliwack has given me a lifetime of people, places, lessons and memories. I want to give back by helping shape a city that people can continue to feel proud to call home.
Your voice matters

Talk to Raylene.

Have a question, concern or idea for Chilliwack? I want to hear from you.

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